Shipping & Returns

return & exchange terms

N-maske.com do not accept refund or exchange

shippıng terms

Delivery Information Turkey & Abroad                                  

Turkey Delivery Conditions  By  Yurtiçi Kargo

​- Your order is placed by your bank's Security Department following your bank's approval it is transmitted to the ordering system of. 

 with in weeks your order is prepared and delivered to 

Yurtiçi Kargo

Within 2-4 business days (Monday-Friday) in accordance with the preferences you specify. (Please contact our customer representative for custom made and hand-crafted products.) 

- In the event of a mishap caused by us, you will be notified based on your membership information. It is therefore important that your membership information is complete and accurate. There are no deliveries during holidays and holidays. 

- When your order is shipped, an email containing your order tracking information will be sent to you by our system. 

- My textile factory does not inform you by e-mail or phone if the specified period is exceeded. However, you can contact us at any time for information regarding the status of your order. 

- Your order is delivered with our contracted Yurtiçi Kargo company. , reserves the right to change the shipping company when necessary. 

-When your order is delivered to Yurtiçi Kargo company, an e-mail notification message is sent to you. 

- Orders delivered to Yurtiçi Kargo company are expected to arrive within 1-4 business days (except on days when Yurtiçi Kargo company does not deliver). 

If the product is out of stock, there is a waiting period of at least 4 (four) to no more than 30 (thirty) days. If the product cannot be given to the customer between these dates, his/she payment will be returned to him/her. If you wish, it will be delivered to you with another product.

Delivery Conditions Overseas By  DHL Express

- Your order is placed by your bank's Security Department following your bank's approval n-maske.com it is transmitted to the ordering system of. 

 Monday-Friday-your order is prepared and delivered to  DHL Express  within weeks of business days (Monday-Friday) in accordance with the preferences you specify. (Please contact our customer representative for custom made and hand-crafted products.) 

- In the event of a mishap caused by us, you will be notified based on your membership information. It is therefore important that your membership information is complete and accurate. There are no deliveries during holidays and holidays. 

- When your order is delivered to DHL Express , an email containing your order tracking information will be sent to you by our system. 

- My textile factory does not inform you by e-mail or phone if the specified period is exceeded.  However, you can contact us at any time for information regarding the status of your order. 

- Your order is delivered with our contracted  DHL Express. , reserves the right to change the shipping company when necessary. 

-When your order is delivered to  DHL Express, you will receive an e-mail notification message. 

- Orders delivered to  DHL Express are expected to arrive within 1-4 business days / depending on Country selection (except on days when cargo company does not deliver). 

If the product is out of stock, there is a waiting period of at least 4 (four) to no more than 30 (thirty) days. If the product cannot be given to the Consumer between these dates, his payment will be returned to him. If you wish, it will be delivered to you with another product.